A clear cancellation policy protects time and helps customers decide when to reschedule. Rules may vary between a short barber cut and an extended color service.
How ChairStyle is approaching salon cancellation policy tools
The planned booking workflow presents policy terms before confirmation and records acceptance. Fee collection and refunds will depend on configured payment partners and applicable laws.
Planned capabilities
Per-service policy settings
Acknowledgment history
Refund and waiver records
Rescheduling windows
Common question
Can policies differ by service?
Configurable service-specific policy rules are planned.
Related platform areas
Explore the connected salon workflows we're designing for phones, tablets and desktops.